As of 11:26 PM UTC, the remediation of impacted Inbound Email Security messages from the incident period was completed.
Overview: On April 3, at 4:51 PM UTC, customers started experiencing delayed message remediation for approximately 1% of Inbound Email Protection messages. The issue has been identified and corrected. We are currently in the process of remediating impacted messages.
Affected Services: Inbound Email Security
Severity Level: Major
Incident Start Time: April 3, at 4:51 PM UTC
What We're Doing: The issue has been identified and corrected.
Recovery: As of 11:22 PM UTC, the remediation of impacted Inbound Email Security messages from the incident period was completed.
Resolution Time: April 3, at 9:05 PM UTC
Posted Apr 03, 2024 - 16:29 PDT
Update
The remediation of impacted Inbound Email Security messages from the incident period is still ongoing.
On April 3, at 4:51 PM UTC, customers started experiencing delayed message remediation for approximately 1% of Inbound Email Protection messages. The issue has been identified and corrected. We are currently in the process of remediating impacted messages.
Affected Services: Inbound Email Security
Severity Level: Major
Incident Start Time: April 3, at 4:51 PM UTC
What We're Doing: The issue has been identified and corrected.
Recovery: We will be remediating impacted Inbound Email Security messages from the incident period.