All Systems Operational

Uptime over the past 90 days. View historical uptime.
Inbound Email Security (IES) Operational
Email Productivity (EPR) Operational
Account Takeover Service (ATO) Operational
AI Security Mailbox (AISM) Operational
AI Phishing Coach (AIPC) Operational
Misdirected Email Prevention Operational
Platform Operational
Portal Application Operational
Security Information and Event Management API (SIEM API) Operational
Security Orchestration, Automation Response API (SOAR API) Operational
Customer Support Portal Operational
Abnormal Gov Operational
Inbound Email Security (IES)(Fedramp) Operational
Email Productivity (EPR)(Fedramp) Operational
Account Take Over (ATO)(Fedramp) Operational
AI Security Mailbox (AISM)(Fedramp) Operational
Customer Support Portal (Fedramp) Operational
Security Information and Event Management API (SIEM API) (Fedramp) Operational
Security Orchestration, Automation Response API (SOAR API) (Fedramp) Operational
Portal Application (Fedramp) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 8, 2026

Delayed Email Evaluation for Education related Customers
Resolved - As of 21:10 UTC on October 8, 2026, the service disruption affecting Inbound Email Security detection and remediation for some hosted US and EU educational customers has been resolved. Email processing for affected mailboxes has returned to normal, and services have remained healthy for the past 30 minutes. All impacted messages from the incident window will be reprocessed to ensure complete email security.
Oct 8, 15:03 PDT
Update - Abnormal continues to work with Google Support to mitigate the issue while simultaneously implementing a short-term solution to restore normal email processing for affected customers. Additional updates will be provided as more information becomes available.
Oct 8, 12:07 PDT
Identified - Beginning at 14:35 UTC on October 8, 2026, Abnormal began investigating an issue affecting some Educational related customers using Google Workspace hosted in the US and EU. During this time, some inbound emails for .EDU mailboxes may not be evaluated in real time, which may temporarily reduce email detection coverage for affected mailboxes. Abnormal is actively working to restore normal processing and will provide an update as more information becomes available.
Oct 8, 10:11 PDT

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

Inbound Email Security Detection and Remediation Disruption — US Hosted Customers
Resolved - Email detection and remediation services for hosted US customers were fully restored at 02:15 UTC on October 1, 2026. Abnormal engineers are processing messages that failed to process during the incident window, which is expected to complete by approximately 03:15 UTC on October 1, 2026. Please contact Abnormal Support at Support@abnormalsecurity.com if further issues occur.
Sep 30, 19:20 PDT
Identified - Abnormal engineers have identified the issue and are actively working on a fix to restore full service. The next update will be provided within one hour or sooner if additional information becomes available.
Sep 30, 18:20 PDT
Investigating - Starting at approximately 23:30 UTC on September 30, 2026, Abnormal began experiencing a service disruption affecting Inbound Email Security detection and remediation for some hosted US customers. Inline email may also not be detected or remediated as expected during this time. Abnormal engineers are actively working to restore services, and the next update will be provided within one hour or sooner if additional information becomes available.
Sep 30, 17:27 PDT

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

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