All Systems Operational

Inbound Email Security (IES) Operational
Email Productivity (EPR) Operational
Account Takeover Service (ATO) Operational
AI Security Mailbox (AISM) Operational
AI Phishing Coach (AIPC) Operational
Misdirected Email Prevention Operational
Platform Operational
Portal Application Operational
Security Information and Event Management API (SIEM API) Operational
Security Orchestration, Automation Response API (SOAR API) Operational
Customer Support Portal Operational
Abnormal Gov Operational
Inbound Email Security (IES)(Fedramp) Operational
Email Productivity (EPR)(Fedramp) Operational
Account Take Over (ATO)(Fedramp) Operational
AI Security Mailbox (AISM)(Fedramp) Operational
Customer Support Portal (Fedramp) Operational
Security Information and Event Management API (SIEM API) (Fedramp) Operational
Security Orchestration, Automation Response API (SOAR API) (Fedramp) Operational
Portal Application (Fedramp) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 16, 2026

No incidents reported today.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Resolved - Beginning around 16:50 UTC, Abnormal experienced delays in Email Scoring for customers in the United States Government region, where some messages took longer than usual to be scored. Abnormal identified the cause, applied a fix, and has fully restored normal scoring performance as of the resolution time. Detection and remediation of email threats continued to operate as expected throughout this period. All messages from the impacted window will be replayed and scored, so no messages will be missed. If you experience any further issues, please reach out to Abnormal's support team at support@abnormalsecurity.com.
Sep 9, 11:13 PDT
Investigating - Starting at 16:50 UTC, Abnormal began experiencing a service disruption affecting email scoring, detection, and remediation for GOV customers. During this time, GOV customers may experience emails not being analyzed or remediated during this time. The engineering team is actively investigating and working to restore full functionality. The next update will be provided within 1 hour or sooner as more information becomes available.

If you experience any further issues, please reach out to Abnormal's support team at support@abnormalsecurity.com.

Sep 9, 09:54 PDT

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.