All Systems Operational

Uptime over the past 90 days. View historical uptime.
Inbound Email Security (IES) Operational
Email Productivity (EPR) Operational
Account Takeover Service (ATO) Operational
AI Security Mailbox (AISM) Operational
AI Phishing Coach (AIPC) Operational
Misdirected Email Prevention Operational
Platform Operational
Portal Application Operational
Security Information and Event Management API (SIEM API) Operational
Security Orchestration, Automation Response API (SOAR API) Operational
Customer Support Portal Operational
Abnormal Gov Operational
Inbound Email Security (IES)(Fedramp) Operational
Email Productivity (EPR)(Fedramp) Operational
Account Take Over (ATO)(Fedramp) Operational
AI Security Mailbox (AISM)(Fedramp) Operational
Customer Support Portal (Fedramp) Operational
Security Information and Event Management API (SIEM API) (Fedramp) Operational
Security Orchestration, Automation Response API (SOAR API) (Fedramp) Operational
Portal Application (Fedramp) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 1, 2026

No incidents reported today.

Sep 30, 2026

Inbound Email Security Detection and Remediation Disruption — US Hosted Customers
Resolved - Email detection and remediation services for hosted US customers were fully restored at 02:15 UTC on October 1, 2026. Abnormal engineers are processing messages that failed to process during the incident window, which is expected to complete by approximately 03:15 UTC on October 1, 2026. Please contact Abnormal Support at Support@abnormalsecurity.com if further issues occur.
Sep 30, 19:20 PDT
Identified - Abnormal engineers have identified the issue and are actively working on a fix to restore full service. The next update will be provided within one hour or sooner if additional information becomes available.
Sep 30, 18:20 PDT
Investigating - Starting at approximately 23:30 UTC on September 30, 2026, Abnormal began experiencing a service disruption affecting Inbound Email Security detection and remediation for some hosted US customers. Inline email may also not be detected or remediated as expected during this time. Abnormal engineers are actively working to restore services, and the next update will be provided within one hour or sooner if additional information becomes available.
Sep 30, 17:27 PDT

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Portal Access Disruption – (Gov)
Resolved - As of 18:57 UTC, Abnormal has restored services and confirmed that Portal access has been restored for Government customers. The service disruption that began around 17:50 UTC has been fully resolved, and all Portal functionality is now operating normally. Email detection, scoring, and remediation services remained fully operational throughout, and customer security protection was not impacted. If you experience any further issues, please reach out to Abnormal's support team at support@abnormalsecurity.com.
Sep 23, 12:01 PDT
Investigating - Starting around 17:50 UTC, Abnormal began experiencing a service disruption affecting Portal access for Government customers. During this time, impacted customers may be unable to access the Portal. Email detection, scoring, and remediation services remain fully operational, and customer security protection is not impacted. Abnormal's engineering team is actively investigating and working to restore full functionality. Abnormal will provide the next update within 60 minutes or sooner as more information becomes available. If you experience any further issues, please reach out to Abnormal's support team at support@abnormalsecurity.com.
Sep 23, 11:17 PDT

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

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