All Systems Operational
Portal Application ? Operational
90 days ago
99.98 % uptime
Today
Notification Delivery ? Operational
90 days ago
100.0 % uptime
Today
Account Takeover Service ? Operational
90 days ago
100.0 % uptime
Today
Abuse Mailbox Service ? Operational
90 days ago
99.96 % uptime
Today
Inbound Email Protection ? Operational
90 days ago
100.0 % uptime
Today
EMEA Data Center ? Operational
90 days ago
100.0 % uptime
Today
AMER Data Center ? Operational
90 days ago
100.0 % uptime
Today
Search and Respond ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 23, 2022

No incidents reported today.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022
Resolved - This incident has been resolved. Customers should no longer be experiencing issues with long CSV downloads, delays with recording Manual Remediation and Search & Respond reports.

Please contact Abnormal Support (support@abnormalsecurity.com) for any additional details.

May 12, 14:16 PDT
Update - We are continuing to work on a fix for this issue.
May 12, 14:11 PDT
Identified - We are experiencing a performance degradation of the Abnormal Portal

Customers are seeing issues with long CSV downloads, delays with recording Manual Remediation and Search & Respond reports. There is no impact to Auto Remediation and emails are being processed as expected.

The Abnormal Team is actively investigating the cause. We apologize for any inconveniences that this ongoing issue has created for you.

Please contact Abnormal Support (support@abnormalsecurity.com) for any additional details.

May 12, 11:53 PDT
May 11, 2022
Resolved - On May 11, 2022 starting at approximately 21:40 UTC (2:40pm PT), an outage of the Abnormal Portal Service was reported

Customers would have seen a 403 error when they tried to access their Abnormal Portal. However, no issues with ingestion or remediation were noted.

We investigated and by 22:00 UTC (3:00pm PT) we were able to recover our services and Customers would have been able to access the Portal once again.

We apologize for any inconveniences that this outage created for you. We are looking into what processes we can put into place to prevent this type of outage, and internal notifications we can put in place to learn about outages faster.

Please contact Abnormal Support (support@abnormalsecurity.com) for any additional details.

May 11, 16:17 PDT
May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.