All Systems Operational

Uptime over the past 90 days. View historical uptime.
Inbound Email Security (IES) Operational
90 days ago
99.52 % uptime
Today
Email Productivity (EPR) Operational
90 days ago
100.0 % uptime
Today
Account Takeover Service (ATO) Operational
90 days ago
100.0 % uptime
Today
AI Security Mailbox (AISM) Operational
90 days ago
99.98 % uptime
Today
AI Phishing Coach (AIPC) Operational
90 days ago
100.0 % uptime
Today
Misdirected Email Prevention Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
99.98 % uptime
Today
Portal Application Operational
90 days ago
99.96 % uptime
Today
Security Information and Event Management API (SIEM API) Operational
90 days ago
100.0 % uptime
Today
Security Orchestration, Automation Response API (SOAR API) Operational
90 days ago
99.98 % uptime
Today
Customer Support Portal Operational
90 days ago
99.97 % uptime
Today
Abnormal Gov Operational
90 days ago
99.87 % uptime
Today
Inbound Email Security (IES)(Fedramp) Operational
90 days ago
99.96 % uptime
Today
Email Productivity (EPR)(Fedramp) Operational
90 days ago
99.96 % uptime
Today
Account Take Over (ATO)(Fedramp) Operational
90 days ago
99.97 % uptime
Today
AI Security Mailbox (AISM)(Fedramp) Operational
90 days ago
99.09 % uptime
Today
Customer Support Portal (Fedramp) Operational
90 days ago
100.0 % uptime
Today
Security Information and Event Management API (SIEM API) (Fedramp) Operational
90 days ago
100.0 % uptime
Today
Security Orchestration, Automation Response API (SOAR API) (Fedramp) Operational
90 days ago
100.0 % uptime
Today
Portal Application (Fedramp) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 17, 2026

No incidents reported today.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Customer Support Portal Access Disruption
Resolved - Starting at approximately 19:00 UTC on April 8, 2026, Abnormal received reports of customers being unable to access the Customer Support Portal. Some customers experienced intermittent or complete inaccessibility when attempting to log in or navigate the Portal. The Abnormal engineering team identified and resolved the underlying cause. As of 16:40 UTC on April 9, 2026, Customer Support Portal access has been fully restored and customers are able to successfully log in.
Apr 9, 10:05 PDT
Investigating - Starting at approximately 19:00 UTC on April 8, 2026, Abnormal began receiving reports of customers being unable to access the Customer Support Portal. Some customers may experience intermittent or complete inaccessibility when attempting to log in or navigate the Customer Support Portal. The Abnormal engineering team is actively investigating the underlying cause of the issue.
Apr 9, 08:15 PDT
Apr 8, 2026
Support Case Submission via Email Temporarily Unavailable
Resolved - Starting at 13:30 UTC on April 8, 2026, Abnormal experienced an issue with the email-based support case submission process due to a vendor-caused outage. Customers who submitted support requests by emailing support@abnormalsecurity.com or support@abnormal.ai may have experienced failures when attempting to create new cases. The vendor has confirmed that service has been restored, and Abnormal has verified that emails are now flowing as expected. Customers may resume submitting support requests via email.
Apr 8, 17:24 PDT
Identified - Starting at 13:30 UTC on April 8, 2026, Abnormal began experiencing an issue with receipt of email-based support case submissions and replies due to a vendor caused issue. Customer emails to support@abnormalsecurity.com or support@abnormal.ai may be delayed. Abnormal support is actively monitoring the issue and will provide further updates once additional information is received from the vendor. In the meantime, customers are encouraged to submit support inquiries through the Abnormal Customer Support Portal at https://abnormalsecurity.my.site.com/support/s/.
Apr 8, 13:15 PDT
AI Security Mailbox and Portal Display Issues
Resolved - Between 09:53 UTC on April 4, 2026 and 17:38 UTC on April 6, 2026, Abnormal experienced an issue within the Gov Portal affecting the AI Security Mailbox Analyzed tab and remediation information cards on the message details page. During this time, Gov customers may have experienced failures when loading the AI Security Mailbox Analyzed tab, and remediation details may have appeared incomplete or failed to display on the message details page. The Abnormal engineering team identified and resolved the underlying issue, and full functionality has been restored. If you experience any further issues, please reach out to the support team at support@abnormalsecurity.com.
Apr 8, 08:56 PDT
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

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