All Systems Operational

Uptime over the past 90 days. View historical uptime.
Inbound Email Security (IES) ? Operational
90 days ago
99.84 % uptime
Today
Email Productivity (EPR) ? Operational
90 days ago
99.96 % uptime
Today
Account Takeover Service (ATO) ? Operational
90 days ago
100.0 % uptime
Today
AI Security Mailbox (AISM) ? Operational
90 days ago
99.96 % uptime
Today
Platform ? Operational
90 days ago
99.99 % uptime
Today
Portal Application ? Operational
90 days ago
99.99 % uptime
Today
Security Information and Event Management API (SIEM API) ? Operational
90 days ago
100.0 % uptime
Today
Security Orchestration, Automation Response API (SOAR API) ? Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal Operational
90 days ago
100.0 % uptime
Today
Abnormal Gov Operational
90 days ago
100.0 % uptime
Today
Inbound Email Security (IES)(Fedramp) Operational
90 days ago
100.0 % uptime
Today
Email Productivity (EPR)(Fedramp) Operational
90 days ago
100.0 % uptime
Today
Account Take Over (ATO)(Fedramp) Operational
90 days ago
100.0 % uptime
Today
AI Security Mailbox (AISM)(Fedramp) Operational
90 days ago
100.0 % uptime
Today
Customer Support Portal (Fedramp) Operational
90 days ago
100.0 % uptime
Today
Security Information and Event Management API (SIEM API) (Fedramp) Operational
90 days ago
100.0 % uptime
Today
Security Orchestration, Automation Response API (SOAR API) (Fedramp) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 19, 2025

No incidents reported today.

Aug 18, 2025
Portal Access Degradation
Resolved - On 2025-08-18 at 16:50 UTC, Abnormal experienced a degradation of the Abnormal Portal where some customers experienced intermittent access issues and slow response times on the threat log and search and response features. The issue has been fully resolved as of 17:50 UTC, and all portal functionality is now operating normally. There was no impact on email remediation during this incident. Abnormal apologizes for any inconvenience this issue caused customers. If you continue to experience any portal access issues, please contact Abnormal Support at support@abnormalsecurity.com.
Aug 18, 11:00 PDT
Update - We are continuing to investigate this issue.
Aug 18, 10:44 PDT
Investigating - On 2025-08-18 at 16:50 UTC, Abnormal is experiencing a degradation of the Abnormal Portal. Some customers may experience intermittent access issues when trying to access the portal; for others, the portal may respond slowly on the threat log and search and response features. There is no impact on email remediation during this incident. Abnormal apologizes for any inconvenience this issue has created for customers and is working to resolve this issue as quickly as possible. Please contact Abnormal Support at support@abnormalsecurity.com for any additional details.
Aug 18, 10:41 PDT
Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025
Inbound Email Security Detection and Remediation Disruption - (EU)
Resolved - This incident has been fully resolved. As of 21:13 UTC, Abnormal has completed reprocessing all emails from the impacted timeframe for European customers using Inbound Email Security. All affected emails have now been properly analyzed and protected. Abnormal's services are fully operational. If you experience any issues, please contact support at support@abnormalsecurity.com.
Aug 14, 15:52 PDT
Monitoring - As of 13:34 UTC, Abnormal has restored email detection and remediation functionality for European customers using Inbound Email Security. All affected services are now operating normally. Abnormal has begun reprocessing emails from the impacted timeframe to ensure complete analysis and protection. The next update will be provided once email reprocessing is complete. If you experience any further issues, please contact support at support@abnormalsecurity.com.
Aug 14, 06:39 PDT
Investigating - Starting at 04:00 UTC, Abnormal experienced a service disruption affecting email detection and remediation for some European customers using Inbound Email Security. During this time, some emails may not be properly analyzed or remediated. Abnormal's engineering team is actively working to resolve the issue and restore full functionality. Once service is restored, all emails from the impacted timeframe will be immediately reprocessed to ensure complete protection. Abnormal will provide updates as more information becomes available.
Aug 14, 06:31 PDT
Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.

Aug 5, 2025

No incidents reported.

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