All Systems Operational

Inbound Email Security (IES) Operational
90 days ago
99.55 % uptime
Today
Email Productivity (EPR) Operational
90 days ago
100.0 % uptime
Today
Account Takeover Service (ATO) Operational
90 days ago
100.0 % uptime
Today
AI Security Mailbox (AISM) Operational
90 days ago
100.0 % uptime
Today
AI Phishing Coach (AIPC) Operational
90 days ago
100.0 % uptime
Today
Misdirected Email Prevention Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
99.97 % uptime
Today
Portal Application Operational
90 days ago
99.94 % uptime
Today
Security Information and Event Management API (SIEM API) Operational
90 days ago
100.0 % uptime
Today
Security Orchestration, Automation Response API (SOAR API) Operational
90 days ago
99.98 % uptime
Today
Customer Support Portal Operational
90 days ago
100.0 % uptime
Today
Abnormal Gov Operational
90 days ago
99.97 % uptime
Today
Inbound Email Security (IES)(Fedramp) Operational
90 days ago
99.96 % uptime
Today
Email Productivity (EPR)(Fedramp) Operational
90 days ago
99.96 % uptime
Today
Account Take Over (ATO)(Fedramp) Operational
90 days ago
99.92 % uptime
Today
AI Security Mailbox (AISM)(Fedramp) Operational
90 days ago
99.97 % uptime
Today
Customer Support Portal (Fedramp) Operational
90 days ago
100.0 % uptime
Today
Security Information and Event Management API (SIEM API) (Fedramp) Operational
90 days ago
100.0 % uptime
Today
Security Orchestration, Automation Response API (SOAR API) (Fedramp) Operational
90 days ago
100.0 % uptime
Today
Portal Application (Fedramp) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 23, 2026

No incidents reported today.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
Resolved - Between 14:28 UTC and 15:00 UTC on February 12, Abnormal experienced issues with customers being able to access the Abnormal Portal. During this time, customers may have experienced the inability to log into the Portal. Service has been fully restored as of 15:00 UTC for customers in US and EU regions. If you experience any further issues, please reach out to support@abnormalsecurity.com.
Feb 12, 07:04 PST
Monitoring - Starting at 14:28 UTC on February 12, Abnormal began experiencing issues with customers being able to access the Abnormal Portal. Customers may experience inability to log into the Portal and navigate pages. Abnormal is starting to see early recovery in the Portal in the US.  We continue to actively work to restore functionality.
Feb 12, 06:57 PST
Feb 11, 2026
Resolved - Between 16:22 UTC on February 11 and 01:17 UTC on February 12, government customers may have experienced Account Takeover messages not being properly flagged for security threats. Abnormal's engineering team has resolved the issue and service is confirmed as fully functional. If customers experience any further issues, please reach out to support@abnormalsecurity.com
Feb 11, 17:32 PST
Investigating - Starting at 16:22 UTC on February 11, Abnormal began experiencing an issue with Account Takeover detection. Government customers may experience Account Takeover messages not being properly flagged for security threats. Abnormal is actively investigating and working to resolve this issue.
Feb 11, 16:56 PST
Resolved - Between 19:28 UTC and 20:15 UTC, Abnormal experienced service degradation with the Portal. US customers might have experienced issues logging in and navigating the Abnormal Portal during this time. EU customers were not impacted. Abnormal mitigated the root cause and services have been confirmed as fully restored. If you experience any further issues please reach out to support@abnormalsecurity.com
Feb 11, 12:26 PST
Monitoring - Starting at 19:28 UTC, Abnormal began experiencing service degradation with the Portal. Customers might experience issues logging in and navigating the Abnormal Portal during this time. We are starting to see early signs of recovery and are working to ensure full service restoration.
Feb 11, 11:56 PST
Feb 10, 2026
Resolved - Between 00:56 UTC and 16:00 UTC on February 10, 2026, Abnormal experienced a service disruption affecting email threat detection, AI Security Mailbox, and graymail processing for Government customers. During this time, some malicious and spam emails may not have been properly flagged or processed. Abnormal engineers restored service as of 16:00 UTC for email threat detection, AI Security Mailbox, and graymail processing for Government customers. If customers experience any further issues please reach out to support@abnormalsecurity.com for further assistance.
Feb 10, 08:07 PST
Update - We are continuing to monitor for any further issues.
Feb 10, 07:30 PST
Monitoring - Starting at 00:56 UTC on February 10, 2026, Abnormal began experiencing a service disruption affecting email threat detection, AI Security Mailbox, and graymail processing for government customers. During this time, malicious and spam emails may not be properly flagged or processed. Engineers are beginning to see early recovery. Abnormal engineers will continue to monitor for full service restoration.
Feb 10, 07:21 PST
Feb 9, 2026

No incidents reported.